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How to Contact GoPro: GoPro Phone Number, Email & Twitter List

Need to contact GoPro? Here’s the complete GoPro phone number, email, and Twitter handle list.

gopro phone number

If you’re calling the company, you’re probably having trouble with something.

Before you call, will you do me a favor? Take a deep breath and watch these carefree penguins. Good? Perfect. Now you’re cleared to call GoPro and get some help.

GoPro Phone Number: (888) 600-4659

  • Toll-Free in the United States: (888) 600-4659
  • Outside of Continental United States: (650) 980-0252

Hours of operation (Pacific Time):

  • Monday – Friday: 6:00am – 8:00pm
  • Saturday & Sunday: 7:00am – 4:00pm

Connect with GoPro on Twitter: @GoPro

Looking for your GoPro serial number? Check out this guide for all models.

Want to make a warranty claim? Here are the four levels of GoPro warranty.

Email GoPro:

  • General questions and complaints: use their email form
  • Public Relations: pr@gopro.com

GoPro Contact Info

GoPro, Inc.
3000 Clearview Way
San Mateo, CA
94402

International GoPro Phone Numbers

Here are the phone numbers for each of GoPro’s offices around the world. Included are each of the official Twitter accounts for each country.

Hours of operation:

  • Monday – Friday (local business hours)

 

Argentina

+541159841580

Australia

+61 2 85203208
+61 1 300137021 (Toll-Free)
@GoProANZ

Austria

+43720816810

Brazil

+551149509290
+558007618764 (Toll-Free)
@GoProBR

Chile

+56228999370

China

Beijing (+86) 10 5904 5282
National (+86) 400 889 7084

Denmark

+45 36 92 78 03

France

+33 1 79 99 40 04
@GoProFr

Germany

+49 892 10933 55

Hong Kong

+852 58084305

Indonesia

+62 1 803-0172614

Ireland

+353 1 486 1270

Israel

+972 773 174 333

Italy

+39 02 3631 1460
@GoProIT

Korea

+82260222439

Japan

+81 3 4578 9618
@GoProJP

Mexico

+525541693260
@GoProMX

Netherlands

+31 20 708 4090

New Zealand

+64 9 8874305
+64 8 00995072 (Toll-Free)

Norway

+47 21 03 30 92

Portugal

+351 30 880 1840

Singapore

+65 31582600

South Africa

+27 10 500 1991

Spain

+34 93 184 5140
@GoProES

Sweden

+46 8 4650 5810

Switzerland

+41 22 588 3000

Thailand

+66 60 0035255

United Kingdom

+44 20 7084 9725
+44 800 845 6998 (Toll-Free)
@GoProUK

   

This list of phone numbers is a result of lots of research. Let me know if I’m missing one.

And there you have it. The complete GoPro phone number, email, and Twitter list.

To end off, here are some great GoPro photos from around the world:

Start learning your camera in our How to Use Your GoPro Guide.

Am I missing something?

Have a GoPro phone number, email, or Twitter handle to add? Please share it in the comments below.

GoPro Phone Number list

Nellie

Friday 10th of December 2021

I have tried for over two months to get a subscription cancelled. I have called several times and on one of the phone calls I was assured that would be taken care of. Needless to say, I just checked my credit card and was charged $49.99 for the subscription again. I have called and left messages to cancel and went through chat line and explained how I bought the GOPro for a gift last year and was not interested in the subscription. I can't seem to get anyone to refund the $49.99 that was charged to my credit card. Please help me to take care of this because I was told it would be taken care of earlier and it has not. Appreciate any help you can assist with.

Abdul rahman

Tuesday 5th of January 2021

I bought gopro 7 black its not working properly its error sd card again and again and its heating also but i can't get number or email of gopro service center in india plz help me

Vanessa

Monday 16th of November 2020

Hello, To whom it may concern my name is Vanessa. On October 5, 2020 I make purchases Online through GoPro When I receive the package October 12, 2020 “No Camera”. There was two weeks of investigation with no positive results. That’s when I ship the item back to you the way it was received and, Paid out-of-pocket $35 shipping fee. You retain ownership of the package October 29, 2020 I’ve still have not received my full refund the estimate $500. Each time I called customer service is ongoing investigation with no end time. Are you able to resolve this issue?

Danny

Thursday 12th of November 2020

GoPro has terrible support. I tried the support url https://gopro.com/help/ContactUs , it doesn't work. clicked "Start chat", it said "Sorry, all agents are helping other customers right now. Please try again later.", clicked "request a call", it said "Invalid Captcha. Please retry.", It showed "Waiting time approx. 3 mins", but if I waited, the page never got changed. No any response! I tried the community forum. Then they asked me to use that support link. Called GoPro phone number, it just got disconnected quickly. I bought gopro 9 from the Australian site. My order number is SO-4138129, I missed that 32G SD card. I spent a few hours trying to get it to be resent. I never succeeded. Okay, this is my first GoPro and last one! I won't waste time getting that SD card. I will just go to the OfficeWork and buy one!

arun s

Wednesday 11th of November 2020

Dear GoPro

once i have a good opinion on you product that is the reason i purchased a hero 7 black from your brand and within 6 months i found defect in it and i contacted your customer support team and also the have informed that they will replace the product 3months before they took my product and still now i dint get my replacement , i dint except this kind of service from a branded company , lot of call request and lot of mail have send but no proper response , is this the way you treat customers ?? now i lost interest in using your camera refund my money and close this case as soon as possible